If you're unable to visit a store, you can return your item(s) to our online returns location within 365 days of purchase. Singapore and International Customers Please post your return to the following address: Connor, Bugis+ Unit #02-21, 201...

If you&apos;re unable to visit a store, you can return your item(s) to our online returns location within 365 days of purchase. Singapore and International Customers Please post your return to the following address: Connor, Bugis+ Unit #02-21, 201 Victoria st. Singapore 188067 We kindly ask that you include a printed copy of your invoice or your order number and name written inside the parcel. * Please note that online returns are to be organised and covered by the customer. Online Exchanges Unfortunately, we are currently unable to offer online exchanges. If you would like a different size, colour, or item, please place a new online order and return the original item for a refund. In-Store Returns and Exchanges You&apos;re welcome to return or exchange your items at any Connor Singapore store within 365 days of purchase, provided the following conditions are met: The item is in its original condition Swing tags are still attached You present a copy of the invoice Find your nearest store here . Full Returns Policy For more information, please refer to our Returns &amp; Exchanges Policy .

How do I return an online order?

We want you to be completely satisfied with your purchase. Below are the available options for refunds or exchanges. Returns: You're welcome to return your items at any Connor Singapore store within 365 days of purchase, provided the following...

We want you to be completely satisfied with your purchase. Below are the available options for refunds or exchanges. Returns: You&apos;re welcome to return your items at any Connor Singapore store within 365 days of purchase, provided the following conditions are met: The item is in its original condition Swing tags are still attached You present a copy of the invoice * Please note that in-store purchases cannot be posted back to our returns location for a refund. All in-store orders must be returned in person at one of our physical store locations for a refund or exchange. Exchanges: If you&#x2019;d prefer, you can also exchange your item in-store for another size, colour, or product. Our store team will be happy to assist you in finding the right fit or alternative style.

Instore Returns and Refunds

Connor Singapore

Returns Process

How much does shipping cost?

How can I track my order?

What is authority to leave (ATL)?

How long will it take for my order to arrive?

Can I change my delivery address once I've placed my order?

Shipping

Careers

Where can I find my closest store?

Can I leave feedback about my experience in store?

Feedback & Stores

Can I get my items altered?

How do I care for my items?

How do I know what size I am?

Product

How does Click & Collect work?

How can I return a Click & Collect order?

Can I cancel my Click & Collect order?

Why isn’t my item available for Click & Collect?

Click & Collect

How do I unsubscribe from marketing emails?

Why can’t I sign into my account?

Where can I see my order history?

How do I update my account details or reset my password?

My Account

What payment methods do you accept?

I think I’ve been charged incorrectly?

Can I get a refund if an item I purchased is now on sale?

What currency will I be charged in?

Why was my payment declined?

Can I use more than one payment method?

Payment

How do I check my gift card balance?

I didn’t receive my gift card – what should I do?

How can I purchase a gift card?

How do I use my gift card?

Can I use more than one gift card per order?

Can I return an item purchased with a gift card?

What if I lose my gift card?

Gift Cards

Can I exchange my items online?

What is Connor's policy on returns and exchanges?

I've lost my proof of purchase—what should I do?

I received a faulty item, what can I do?

Returns Policy

What should I do if I received a damaged or incorrect item?

Why was my delivery returned to sender?

My tracking says my order has been delivered but I haven't received it, what do I do?