How do I return an online order?Updated 24 days ago
If you're unable to visit a store, you can return your item(s) to our online returns location within 365 days of purchase.
Singapore and International Customers
Please post your return to the following address:
Connor, Bugis+
Unit #02-21, 201 Victoria st.
Singapore 188067
We kindly ask that you include a printed copy of your invoice or your order number and name written inside the parcel.
* Please note that online returns are to be organised and covered by the customer.
Online Exchanges
Unfortunately, we are currently unable to offer online exchanges. If you would like a different size, colour, or item, please place a new online order and return the original item for a refund.
In-Store Returns and Exchanges
You're welcome to return or exchange your items at any Connor Singapore store within 365 days of purchase, provided the following conditions are met:
- The item is in its original condition
- Swing tags are still attached
- You present a copy of the invoice
Find your nearest store here.
Full Returns Policy
For more information, please refer to our Returns & Exchanges Policy here.