Payment
What payment methods do you accept?
At Connor, we offer a range of convenient payment options both instore and online which can be seen below: Instore : VISA MasterCard American Express JCB (Japan Credit Bureau) WeChat Alipay UnionPay MyDebit Connor Singapore Gift Cards Online :...
I think I’ve been charged incorrectly?
If you believe you’ve been charged incorrectly, we’re here to help. Please contact us here with the following details so we can investigate the issue as quickly as possible: Your order number A brief summary of the charge you believe is incorrect...
Can I get a refund if an item I purchased is now on sale?
Price Adjustments & Promotions We understand it can be frustrating when an item you’ve recently purchased goes on sale. Here’s what you need to know about our pricing and promotions. Price Changes After Purchase Our prices may vary over time due...
What currency will I be charged in?
All prices on our website are displayed and charged in Singapore Dollars (SGD). Just ensure that you are shopping from our Singapore website here . Please note that if you're shopping from outside of Singapore, your bank or payment provider may...
Why was my payment declined?
If your payment didn’t go through, it may be due to one of the following common reasons: Incorrect payment details: Please double-check that your card number, expiry date, CVV, and billing address are entered correctly. Card restrictions: Some...
Can I use more than one payment method?
You cannot use multiple payment methods to pay for your order, except when combining a gift card with another payment method. If you have a gift card, you can apply its balance at checkout and pay any remaining amount using a single additional...