Connor Singapore

Price Adjustments &amp; Promotions We understand it can be frustrating when an item you&#x2019;ve recently purchased goes on sale. Here&#x2019;s what you need to know about our pricing and promotions.&#xA0;Price Changes After Purchase&#xA0;Our prices may vary over time due to sales, special offers, and limited-time promotions. As such, we are unable to:&#xA0;<ul style="list-style-type: circle;"><li>Refund the difference for items that have dropped in price after purchase&#xA0;</li><li>Adjust the price of an item after your order has been placed&#xA0;</li><li>Provide advance notice of upcoming discounts or promotions&#xA0;</li></ul>Stay Updated on Offers To make the most of our offers, we recommend subscribing to our marketing emails. This ensures you&#x2019;ll be among the first to know about future promotions, discounts, and exclusive sales. This policy applies to all Connor Singapore purchases, both online and in-store.

Price Adjustments & Promotions We understand it can be frustrating when an item you’ve recently purchased goes on sale. Here’s what you need to know about our pricing and promotions. Price Changes After Purchase Our prices may vary over time due to sales, special offers, and limited-time promotions. As such, we are unable to: Refund the difference for items that have dropped in price after purchase Adjust the price of an item after your order has been placed Provide advance notice of upcoming discounts or promotions Stay Updated on Offers To make the most of our offers, we recommend subscribing to our marketing emails. This ensures you’ll be among the first to know about future promotions, discounts, and exclusive sales. This policy applies to all Connor Singapore purchases, both online and in-store.

Can I get a refund if an item I purchased is now on sale?

Payment

How much does shipping cost?

How can I track my order?

What is authority to leave (ATL)?

How long will it take for my order to arrive?

Can I change my delivery address once I've placed my order?

Shipping

Careers

Where can I find my closest store?

Can I leave feedback about my experience in store?

Feedback & Stores

Can I get my items altered?

How do I care for my items?

How do I know what size I am?

Product

How does Click & Collect work?

How can I return a Click & Collect order?

Can I cancel my Click & Collect order?

Why isn’t my item available for Click & Collect?

Click & Collect

How do I unsubscribe from marketing emails?

Why can’t I sign into my account?

Where can I see my order history?

How do I update my account details or reset my password?

My Account

What payment methods do you accept?

I think I’ve been charged incorrectly?

What currency will I be charged in?

Why was my payment declined?

Can I use more than one payment method?

How do I check my gift card balance?

I didn’t receive my gift card – what should I do?

How can I purchase a gift card?

How do I use my gift card?

Can I use more than one gift card per order?

Can I return an item purchased with a gift card?

What if I lose my gift card?

Gift Cards

How do I return an online order?

Instore Returns and Refunds

Returns Process

Can I exchange my items online?

What is Connor's policy on returns and exchanges?

I've lost my proof of purchase—what should I do?

I received a faulty item, what can I do?

Returns Policy

What should I do if I received a damaged or incorrect item?

Why was my delivery returned to sender?

My tracking says my order has been delivered but I haven't received it, what do I do?

Can I get a refund if an item I purchased is now on sale?Updated 24 days ago