Connor Singapore

Exchanges Unfortunately, our online store does not have the facilities to process exchanges.&#xA0;In-Store Exchanges If you wish to exchange an item, please visit your local Connor store with your invoice. Our in-store staff will be happy to assist you with the exchange.&#xA0;Find your nearest store <a href="https://www.connor.com.sg/stores" target="_blank" rel="noopener noreferrer">here</a>.&#xA0;If You&#x2019;re Not Near a Store&#xA0;If you have purchased online and are unable to visit a store, you will need to:&#xA0;Return your order, including a copy of your invoice or returns slip, for a full refund to our returns locationConnor, Bugis+Unit #02-21, 201 Victoria St&#xA0;Singapore 188067&#xA0;2. Place a new order for the correct size or desired item through our online store&#xA0;* Please note that return shipping is to be arranged and covered by the customer.

Exchanges Unfortunately, our online store does not have the facilities to process exchanges. In-Store Exchanges If you wish to exchange an item, please visit your local Connor store with your invoice. Our in-store staff will be happy to assist you with the exchange. Find your nearest store here . If You’re Not Near a Store If you have purchased online and are unable to visit a store, you will need to: Return your order, including a copy of your invoice or returns slip, for a full refund to our returns location; Connor, Bugis+, Unit #02-21, 201 Victoria st. Singapore 188067 2. Place a new order for the correct size or desired item through our online store * Please note that return shipping is to be arranged and covered by the customer.

Can I exchange my items online?

Returns Policy

How much does shipping cost?

How can I track my order?

What is authority to leave (ATL)?

How long will it take for my order to arrive?

Can I change my delivery address once I've placed my order?

Shipping

Careers

Where can I find my closest store?

Can I leave feedback about my experience in store?

Feedback & Stores

Can I get my items altered?

How do I care for my items?

How do I know what size I am?

Product

How does Click & Collect work?

How can I return a Click & Collect order?

Can I cancel my Click & Collect order?

Why isn’t my item available for Click & Collect?

Click & Collect

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Why can’t I sign into my account?

Where can I see my order history?

How do I update my account details or reset my password?

My Account

What payment methods do you accept?

I think I’ve been charged incorrectly?

Can I get a refund if an item I purchased is now on sale?

What currency will I be charged in?

Why was my payment declined?

Can I use more than one payment method?

Payment

How do I check my gift card balance?

I didn’t receive my gift card – what should I do?

How can I purchase a gift card?

How do I use my gift card?

Can I use more than one gift card per order?

Can I return an item purchased with a gift card?

What if I lose my gift card?

Gift Cards

How do I return an online order?

Instore Returns and Refunds

Returns Process

What is Connor's policy on returns and exchanges?

I've lost my proof of purchase—what should I do?

I received a faulty item, what can I do?

What should I do if I received a damaged or incorrect item?

Why was my delivery returned to sender?

My tracking says my order has been delivered but I haven't received it, what do I do?

Can I exchange my items online?Updated 21 days ago