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Why isn't my discount code working?Updated 21 days ago

Once you're at the checkout, you can apply your promo code in the "ENTER PROMO CODE" field as shown below: 

Promo Code Not Working?

If you receive an error message when applying your code, please check the following: 

1. Correct Field 

Ensure that the promo code is being entered into the correct box labelled "ENTER PROMO CODE." and not at the gift card section. 

2. Terms & Conditions 

Double-check the details provided in the email you received with the code. 

Please note: 

  • Valid on full-priced items only 
  • Not valid on sale items 
  • Cannot be used in conjunction with other sales or promotional offers 

3. Validity Period 

Some promo codes are time-sensitive.Make sure your code is still valid and has not expired. 

Still Need Help? If you're still experiencing issues, please contact us here and include a screenshot of the error message you’re seeing. Our team will review the issue and assist you as soon as possible.

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